Convenience Retail is one of the largest industries in the world, valued at over $1 Trillion and growing quickly. There over 150,000 convenience stores in the US and 80% of fuel is sold at these locations. The combination of fuel and physical goods makes this a very complex industry and these stores rely on outdated, fragmented and hugely inefficient systems.

You have probably been visiting the same gas station and convenience store for years or even decades. Yet, there is no personalization. On premise hardware, multiple systems that don’t integrate, no omni channel options and lack of analytics cost the industry tens of billions a year.

Tote is solving this exact problem through a modern AI driven platform that combines fuel, in-store management, loyalty and payments all supported by a single data layer. The biggest convenience retailers in the country are now working with Tote to transform their businesses.

Reimagining the Point of Sale

Tote provides simple, low code integrations to all the retailer’s systems without the need for expensive hardware and professional services. This creates one unified data layer for all channels (online, in-store, fuel, curbside etc) and across all their systems. This level of control and insight into operations has never existed for retailers

Tote’s real time Associate AI agent help in-store teams run operations. The AI can help with device management, analytics, monitoring, inventory, loyalty and any applications the retailer wants to build across all locations.

Tote’s consumer AI agent engage consumers throughout their store visit and build brand loyalty and growing sales through personalized experiences across all channels.

All of this is supported by a AI-native Point of Sale system. The result is higher revenue, less downtime and faster innovation for the whole industry

Team Journey

I first met Shyam when he was building Punchh, a platform that eventually scaled to serve dozens of large retailers and over 200 million consumers. Few teams have the deep retail and enterprise background that the team at Tote does. The incredible customer growth the company has seen in the last few months is a testament to the team’s ability and commitment to the industry.

We are thrilled to partner with the team on their journey. If you’d like to join the team on their journey or if you’d like a demo of their unique solution, reach out to the company here.